afloat repairs to control upgrades 3D scanning scaffolding Workers working on the ship

Frequently Asked Questions

Are your engineers in-house or subcontracted?

We deliver work with our own in-house engineers, technicians, and certified scaffold teams, which gives you direct accountability, consistent quality, and faster troubleshooting without relying purely on third-party subcontractors.

How fast can you mobilize teams?

Because we maintain ready technicians, tools, and a local workshop in Singapore, we can mobilize quickly for afloat repairs, port jobs, or shipyard attendance, and we scale crews based on your scope and schedule to support urgent or planned works.

Do you work with class surveyors?

Yes, we routinely coordinate with major classification societies such as ABS, DNV, LR, BV, and others, and we prepare the technical documentation and onboard verification needed to meet class approval and statutory survey requirements.

Can you retrofit new systems for compliance?

We specialize in marine retrofit engineering and project management for compliance and performance upgrades, including systems like BWTS, exhaust gas scrubbers, air lubrication, additional coolers, generators, and automation upgrades, from survey and design through installation and commissioning.

Do you supply genuine spare parts?

We supply only genuine or class-approved parts and equipment whenever required, and we verify compatibility and certifications so your replacement components meet OEM and regulatory expectations.

Do you offer onboard riding squads?

Yes, we provide riding squads for voyage repairs, allowing our engineers to sail with your vessel to troubleshoot and complete critical works in transit so you stay on schedule until the next port call.

What standards and certifications do you follow?

We work to ISO 9001:2015 quality standards, ISO 45001:2018 occupational health and safety requirements, and bizSAFE Star practices, and we execute projects in line with IMO regulations such as SOLAS and MARPOL, ensuring safe, auditable, and compliant outcomes.

What types of automation and control systems do you service?

We service and upgrade a wide range of shipboard and offshore automation systems, including engine and generator controls, power management, alarm monitoring, tank gauging, fire and gas detection, ESD systems, BNWAS, PLC-based control panels, SCADA/HMI platforms, and associated sensors, actuators, and network interfaces, whether modern or legacy.

Can you handle mechanical and E&I repairs together?

Yes, our multidisciplinary team covers mechanical, electrical, and instrumentation work in one coordinated scope, so you don’t need multiple vendors for engines, pumps, piping, switchboards, controls, and instrumentation faults that are often interconnected.

How do you manage BWTS or scrubber retrofits?

We manage retrofits as a turnkey lifecycle, starting with 3D laser scanning and feasibility, then detailed structural, piping, electrical, and automation design, class submissions, fabrication and procurement, followed by supervised installation, commissioning, HAT/SAT where applicable, and as-built handover.

What is your 3D laser scanning service used for?

Our 3D laser scanning captures precise as-built conditions of engine rooms, pump rooms, decks, tanks, and industrial modules, enabling accurate retrofit planning, clash detection, prefabrication accuracy, dimensional control, and reliable documentation for owners, shipyards, and class review.

Do you support offshore units like FPSOs and rigs?

Yes, we support offshore assets including FPSOs, FSOs, drilling rigs, platforms, and onshore terminals, providing automation service, retrofit engineering, commissioning manpower, and maintenance in both safe and hazardous-area environments.

What technical manpower can you supply?

We supply vetted engineers, supervisors, inspectors, scaffolders, welders, pipefitters, riggers, automation and commissioning specialists, and other skilled trades for short-term peaks or long-term assignments, with support for permits and overseas logistics when needed.

Can you repair or refurbish obsolete components?

Yes, our workshop can troubleshoot, repair, calibrate, and recondition many obsolete or discontinued electrical, electronic, hydraulic, pneumatic, and instrumentation components, or we can source tested refurbished units to extend equipment life without forcing costly full system replacements.

Do you provide marine scaffolding in-house?

Yes, our certified marine metal scaffolding division has decades of experience providing safe access solutions for ships, offshore structures, and industrial sites, and having scaffolding in-house improves coordination, safety oversight, and turnaround time for your project.

How do you ensure safety during projects?

We operate under strict safety management aligned with ISO 45001 and bizSAFE Star, use trained supervisors, follow WSH and maritime safety rules, assess risks before work, and maintain proper tagging, inspections, and permit compliance on every job.

What information should I share for a quote?

To quote accurately, we typically need your vessel or asset details, location and timing, the problem description or retrofit objective, relevant drawings or manuals if available, class or flag requirements, and any schedule constraints, and we will guide you quickly if anything is missing.

Can you work outside Singapore and handle logistics?

Yes, we regularly support global projects and can arrange travel, work permits, and field deployment for our teams, while coordinating with ship managers, yards, and local stakeholders to keep execution smooth and compliant.

How do you price your services and products?

Pricing depends on scope, urgency, manpower and equipment requirements, class involvement, and whether parts or fabrication are needed, and we aim to provide competitive, transparent quotations that balance cost efficiency with safe, class-compliant workmanship.

What warranty or after-service support do you provide?

We stand behind our workmanship and supplied products with appropriate warranties or test certifications, and we remain available for follow-up troubleshooting, performance checks, and documentation support after completion.

Will repairs or retrofits cause long downtime?

Our approach is designed to minimize downtime through rapid response, accurate 3D planning, prefabrication where possible, and disciplined project management, and we align execution with your voyage or drydock schedule to keep turnaround tight.

How do you protect client confidentiality?

We treat client information, vessel data, and project details as confidential, share documentation only with authorized parties such as class when required, and focus public communication on capabilities rather than naming clients or disclosing sensitive project identifiers.

How can I contact you quickly?

You can reach our 24/7 hotline at +65 8502 8685 or email [email protected] , and our Singapore office at 22 Sin Ming Lane, #06-76 MidView City, Singapore 573969 is the coordination hub for both local and international support.

We’re Here to Help

Have a Question We Haven’t Covered?

Didn’t find what you were looking for? Send us your question using the form below, and our team will get back to you with the right information and guidance.

error:
//
Our customer support team is here to answer your questions. Ask us anything!
👋 Hi, how can I help?